The Top Ten Problems Members Have With Frequent Flyer Programs....
1) explaining to Gisela, why it is better to connect, add a segment, make a detour, etc. etc. than taking a direct non-stop flight
2) explaining to Gisela, why another (otherwise unnecessary) flight is necessary to maintain status
3) explaining to Gisela, why spending hours online on FlyerTalk, to learn the latest changements, possibilities, options in ff-program-rules is worth it
4) explaining to Gisela, why I plan staying in big towns over the weekend (reason: lower rates) and in resorts over the week (lower rates), when shopping options are better in big towns during weekdays.
5) explaining to Gisela, why (for maintaining hotel status with some chains) changing hotels every night is a good thing
6) explaining to Gisela, why voluntarily being bumped on flights are worth it
7) explaining to Gisela, why flying round the world is the better option (mileage earning wise and often price wise too) then 'just' a return ticket (Switzerland-Australia-Switzerland)
8) explaining to Gisela why, 'just for this time', even my mileage Knowledge, didn't get her upgraded on her flight, in first-class
9) explaining to Gisela why, 'just for this time', she wasn't upgraded to a Suite at her hotel
10) explaining to Gisela why being 'Senior' can be a good thing in life (UA Silver Wings, HHonors Senior, etc. etc.)