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Old Mar 27, 2000 | 4:45 pm
  #1  
GoldPremier
25 Years on Site
 
Join Date: Nov 1999
Location: somewhere
Posts: 99
Unused portion rules?

Hi, fellow OnePass members and those who fly Continental,

I would like to ask you a question:

I have 2 tickets on CO. I used only an outbound portion of each ticket.


Who knows what are the rules for using the remainder?

I have called a couple times CO customer service and keep getting different answers.

Here are the answers I got from CO reps:

1) I can use this ticket if I fly the same itineary and pay $75 change fee (which is fine).
The caveat is I need to fly before ticket is a year old.

2) I can use this ticket if I fly the same itineary, pay $75 change fee, and the airfare price difference.

The caveat is I need to fly before ticket is a year old.

3) I can't use this ticket because it is more than 30 days since I had flown the outbound portion (April'99).

Which one of the above is correct? I am confused. The airfare basis is K.

Your help is greatly appreciated.

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