Unused portion rules?
Hi, fellow OnePass members and those who fly Continental,
I would like to ask you a question:
I have 2 tickets on CO. I used only an outbound portion of each ticket.
Who knows what are the rules for using the remainder?
I have called a couple times CO customer service and keep getting different answers.
Here are the answers I got from CO reps:
1) I can use this ticket if I fly the same itineary and pay $75 change fee (which is fine).
The caveat is I need to fly before ticket is a year old.
2) I can use this ticket if I fly the same itineary, pay $75 change fee, and the airfare price difference.
The caveat is I need to fly before ticket is a year old.
3) I can't use this ticket because it is more than 30 days since I had flown the outbound portion (April'99).
Which one of the above is correct? I am confused. The airfare basis is K.
Your help is greatly appreciated.