Compensation for delayed flight
On Mar 14th, my ORY-RUN flight AF 680 departed with a two hours delay.
The day after, I received a letter from Air France apologizing for the delay and
my Frequence Plus account has been credited with 12.000 (12k) miles as compensation. It is stated as FIDN in my account. I did not write any letter complaining about the delay.
Has anyone experience this or is it only consequences of new UE rules
concerning compensations for delayed flights ?