Thought I'd kick of this thread based on my relatively limited exposure to *A carriers - in each cabin class - to provoke some discussion about what you think about each of the member airlines: both in the ground and in the air.

Here's some suggestions...

The best and worst:

Lounges
Reservations
Loyalty program
Y / J / F cabins incl. seating
Food / drink
Customer service
Baggage handling
Routes on own metal
In-flight entertainment / communications

Just a list to prompt comment (and no, I don't work for a marketing outfit)