FlyerTalk Forums - View Single Post - The "Things AA is getting right" thread
View Single Post
Old Yesterday | 6:05 pm
  #42  
no1cub17
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,441
Originally Posted by ryanbriar
I give them credit for rolling out usable WiFi on the regional fleet. Delta does not have this so I avoid the DL 175s when able.
Wow that's a huge plus actually! Especially for us in OKC, nearly all of our flights are on E75s and CR7s. Damn, that is actually massive.

Originally Posted by lrdpenn
It's still easy to check in with a human (staffed priority desks) who will tag your bags and print your boarding pass, and the kiosk will easily print boarding passes. UA and AS really annoy me on both of those fronts.

The way to get assistance at the AC has not changed and most agents are still great.

Miles still have value (note to AA: this is the reason I continue to stick around the last 5-10 years)
)
Preach! Everytime I say I'm ready to break up with AA I find some wild deal that keeps me hooked. 12K miles for a $400+ ticket will do that nowadays (ever since CX awards dried up lol)

Also DL and UA kiosks don't print paper boarding passes? Is that for real? What the heck - I ALWAYS have paper boarding passes with me, way quicker, much less fumbling, zero chance that my phone freezes up (or most likely one of my kids snatched it from me or something) - DL and UA kiosks don't even give the option to print BPs? Insane.

Originally Posted by quinella66
Few things:
- Route network works for me
- Miles have good value compared to others
- Loyalty points for status from more sources than just flying
- Flights being on time is far better than 2 years ago when it seemed 75% of my flights were delayed.
Totally agree with your top 3. AA is the largest legacy out of OKC so that definitely helps, and yup it's so easy to maintain at least AA PLT even though we fly a lot less than we used to. So as crappy as Isom has made this airline, it's still our best option ... for now.
no1cub17 is offline