Same issue as BingoSF has above in every single airport I've tried using it (PDX, HON, BOI, SNA). I've registered with the airline (Alaska/Atmos), the Touchless ID logo (the little person) shows up on every boarding pass but when I get to the front of the line I'm repeatedly told they "can't find" me. Not sure if I should opt out of my airline Touchless program then re-opt in ('worried that this may mess it up more)? Or is this something I need to take up with TSA (and if so, how???).