Originally Posted by hsmall

I am having fun with Qantas - again. Another 45 minutes so far. I’m wondering whether the issue (the flight having been booked, payment taken and cancelled...) might be that my flight from Vancouver to Portland on Alaska Airlines (operated by Horizon Air) isn’t included in the One World Explorer network, even though it has an Alaska flight number.

Thanks to anyone who might know.

Originally Posted by hsmall

Simple change of routing - should cost $125. They had no clue what they were doing and frequently blamed each other.