Originally Posted by izzik

Without fully resolving your actual problem, there is a very big difference between these two statements:

Learned that sadly even AA are now rejecting the multiple stopovers inside North America, so couldn't stopover in JFK multiple times despite several HUCA attempts etc

They claim you can't stopover multiple times in JFK anymore, they're trying to clamp down on it.

Might sound like nitpicking but let's try to avoid inaccurate info until actually proven or substantiated. As another data point, I recently spoke with one of the agents you listed to ticket a change.. and I later learned that she never actually completed the request, so I had to call in again.