Oh, *sigh*. After several go-rounds with AA Customer "Service", with "we hear you/ your feedback is important" (and nothing else in the message), and a couple of other misdirections, I finally received (again packed in with unnecessary diversionary language) "The return flight miles post on the AA Activity line for the first segment; you have to click on that segment to expand and see it". Which should have been the very first reply (not the fifth). And which shouldn't be how it works ANYWAY, since the AA ACTIVITY list should have an entry per ACTIVITY, such as, you know, putting my valuable butt onto AA metal and - the metal do it this time - ACTIVELY FLYING.
*SIGH* :facepalm
(So, in fact, this WASN'T a "Slow posting of flights" case, it was yet another "Poor AA I.T. design, poor AA Customer Service quality case).
Originally Posted by
libove
Flew 04 APR 2026, AA742 PHL-BCN. Purchased (with money) business class. Flew, on-schedule, on-time, no IRROPS. AA ticket stock, AA metal, purchased on AA website.
Now five+ days after I landed, and those miles haven't yet posted. ("May take up to two weeks". But, of course, it shouldn't...).
(The 2500 insult for "customer care" swearing up and down how much they understand and agree and care about how important it is to NOT deplane by stairs and buses from a capital intercontinental flight on arriving to a basically ghost-town airport, instead of gate and jetbridge - posted immediately 🙄
.
"AA I.T.". Non-sequitir!