3*J saver tickets Man-Dxb booked directly on EK App using Amex. Skywards Gold for what it's worth.
Travel 26/4 return 9 days later
Filled in the online form carefully putting the three individual ticket numbers in alongside each travellers details late afternoon UK time last Friday.
In notes, added, 'full refund required due to current war situation'.

Received a confirmation email within a few minutes.
Received three individual emails acknowledging full refunds without any deductions early Monday morning.
Money back on Amex card early Tuesday morning.

Can't fault them...............