Originally Posted by Big_Foot
I booked one room there using points for Summer'05.
I think it's really random how the system works. I'm trying to get a second room, but no availability now.
Do you think you can upgrade a rewards room to a suite by paying a difference?
I'm Ambassador, what are my chances to get a good upgrade in Rome, based on your experience with this hotel guys?
I have the same problem with IC Rome. No reward nights but I did get an email two days ago saying that they had rooms, when PC site showed they did not.