FlyerTalk Forums - View Single Post - Consolidated: Is united.com or parts of it down? And other UA website issues
Old Mar 16, 2026 | 7:32 pm
  #426  
Infinite1K
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Originally Posted by rflor
Over the last 6 months, I've observed a very annoying trend with united.com when booking multiple itineraries. Let's say I'm trying to book 3 separate flights -- A, B, and C.

Flight A -- website response is snappy and I can roll through the whole booking process as expected.
Flight B -- website starts to bog down with ~5 second delays moving from screen to screen during seat selection and checkout process.
Flight C -- website becomes unusuable with 30+ second delays moving between screens.

The only way to fix it is to log out of united.com, close browser completely, and log back in.

My primary browser is Chrome on Win11 (fully updated). I haven't tried Edge, but I have to expect it is similar behavior. This is all via a US-based IP address with no VPN in play.

Anyone else notice similar behavior and have you figured out how to mitigate it?
Originally Posted by Bodhi
Not technically a UA website issue, but seats.aero has apparently been struggling for a couple of months with "outages" for United. Almost completely unreliable at this point for PZ/IN searches. Wondering if UA changed something that broke the ability to scrape this data...
These issues are not entirely unrelated. I think the core issue is that United wants to prevent people scraping data, hence the slowdowns. And a while back there was an issue where you would get an error when doing a bunch of searches because the sequential queries triggered the system into thinking that someone was scraping the data versus say me trying to figure out PZ availability for a weeks worth of flights by running a query on the same city pairs and looking at the fare buckets, and then adjusting the date +1 day, etc.
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