Thanks HadesNL

Good luck to others getting the refunds. I did submit a second form for our late one and think it's the second one that worked. You seem to need to be especially careful with EMD numbers and names being an exact match. It's worth opening the pdf for every transaction, we had 4 transactions and I think 9 emd numbers. Although it says 15 days I found they either go through quickly, 5 days or so or seem to get stuck. Maybe a computer is doing it. It's very like if 1 field isn't 100% match it's computer says no. But it does get resolved.

If your outbound flight is before 31 March return flights are covered, we were in that category. Quite lucky we had not booked an April departure though may get extended.