Originally Posted by
A1pax
Thanks, anabolism, for explaining that there might be a JL record locator for the overall itin PLUS a second JL-only record locator for the JL flight that's booked as an AS flight in the main itin (used for seat assignment). This makes sense as to why I have not been able to 'manage booking' using the JL record locator (JL website show booking not found or cancelled). I have contacted AS but they were unhelpful. Therefore, I may contact JL as to why I was unable to find my booking under the JL record locator given by AS (and the TA), hoping they will give me a second record locator for seat selection. I have used QF website but no joy. Could not find booking in Finnair as there was no AY flight involved.
A JL agent should be able to find you by looking in the manifest of the JL flight by its flight number and date.