Glad you got yours back HadesNL. We applied on 5th and only one passenger back and nothing on seats or other passenger but it does say up to 3 weeks. Its very odd though as we were on same booking, both never flown Emirates before, both submitted same time but only one appears to be going through. I think the live chat yesterday said we could be in different categories but I have covid so may have got that wrong and not sure why we would be in different categories - I am in Skywards Blue and husband isn't is only difference. Identical flights. Husband's flight is cancelled but money appears to be sitting in residual value.