Originally Posted by
yuuj
You can manually cancel seat selection in the ca app. and in the ca app there is a chat agent that can help
Thanks, but I am not uising the app. Just the website. And cannot see any such option to cancel. And even if I cancel, there I may end up with more headaches. There might be no way to book the seats once cancelled, and only on the third call to
+86 10 95361 did the agent actaully agree to book the seats. The others said they cannot help(obviously didn't want to!?)