Originally Posted by
yuuj
All Chinese airlines require identity documents when booking. However, when the tickets are booked from non-Chinese OTAs, the documents were not processed, which is the reason why the ticket is not available.
Thanks, thats in fact the reason I cannot get to confirm the ticket (let alone manage my booking) on Shenzhen Airlines website. I was hoping however that there might be a way to do so via 'mytripandmore', 'checkmytrip', amadeus or such. (The reason I posted this into the Star alliance section in the first place).
I amnot keen on downloading yet another app, just so I can check some details, specially when it should be just as easy to do on the web. Guess a call (and subsequently hours of waiting in the call queue) are my only options.