Originally Posted by
runnigel
... I proposed a similar redeye departure of DEN-IAD-ADD routing (no saver awards are available on the IAD-ADD segment). The agent stated the change could not be performed because the 10,000 flight discount does not allow change of routing. Any advice? Should I try reaching a different agent?
Agent provide the right answer. UA can not a partner flight when space is not available. UA can open award space on UA operated flight but no on a partner flight.
The comment about the 10K might be right for a voluntary change but you are eligible for a change with no pricing change.