FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Jan 28, 2026 | 9:53 pm
  #4233  
KARFA
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Originally Posted by KARFA
I am not objecting to promos for new joiners per se. As you note, many companies/services do that. The context I have noted is important tho. You can see reading back on this thread how existing users have had to put up with a substandard product for the last year - for which EF has happily kept our full subscriptions.

EDIT: essentially those of us who paid full price and got a faulty product for a year get nothing, those who are joining as new get a nice discount. clearly shows the contempt that the current EF owners have of their subscription base. anyway, when folks no longer renew, perhaps they will get the messsage.
Originally Posted by ExpertFlyer Voice
We appreciate everybody's business and want you all to know that we hear you. While this offer is exclusive for first-time users, we're working on something for existing subscribers to get discounts as well. We'll share more details on this soon.
still nothing, your understanding of the word "soon" seems to differ to mine.

anyway, you are helping make folks decisions on renewal, especially as there are now alternatives like https://www.planepoints.com/
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