Originally Posted by Seattlenerd

Not Atmos Summit, but I wasn't able to get a complimentary AS Wi-Fi pass to work when I chose one as a milestone award. AS' web portal wouldn't recognize the pass, which was supposed to be attached to my AS account. Seemed more than happy to take payment, though. Contacted Customer Care after the fact, and they apologized that I'd had problems but didn't reissue the pass. I won't choose it again (and don't recommend others do, if it's this inconsistent).