People seem to be missing this previous post, by the way:
https://www.flyertalk.com/forum/37517625-post115.html
Originally Posted by
daslax
This just in from KS regarding my Final Sale item:
We understand that you would like to return ____ from your online order ____ due to the promotion that was not honored to your order. While this was a final sale item, we will be happy to approve a return exception since we want you to be 100% satisfied with your purchase.
Case closed for me, as far as I'm concerned they made me whole.
Perhaps those still waiting might want to reach out to the retailer again.
Last edited by aks120; Jan 6, 2026 at 2:18 am
Reason: Changed text colour