FlyerTalk Forums - View Single Post - phantom stay?
Thread: phantom stay?
View Single Post
Old Jan 1, 2026 | 4:35 pm
  #1  
FlyingBeanCounter
20 Countries Visited
100 Nights
All eyes on you!
10 Years on Site
 
Join Date: Apr 2013
Posts: 1,067
phantom stay?

I have a weird situation. I show a stay at the JW Marriott Phu Quoc in my account. It credited points and everything. The only thing is, I didn't make the reservation or stay there. It was a three night stay if it matters. It shows completion as of January 1.

I do not show anything on my credit card statement as of yet though. No pre authorization nor actual charges.

Any ideas? Does this happen? I am thinking about reporting it. I know, I would forfeit the points but I would rather do the correct thing.
FlyingBeanCounter is offline