phantom stay?
I have a weird situation. I show a stay at the JW Marriott Phu Quoc in my account. It credited points and everything. The only thing is, I didn't make the reservation or stay there. It was a three night stay if it matters. It shows completion as of January 1.
I do not show anything on my credit card statement as of yet though. No pre authorization nor actual charges.
Any ideas? Does this happen? I am thinking about reporting it. I know, I would forfeit the points but I would rather do the correct thing.