Originally Posted by
BigBopper
I find it interesting that Marriott will take and distribute tips on their app while also acting like they're simply a booking engine like Expedia when things go wrong like the Sonder fiasco.
Are they simply everything to everyone with responsibility to no one?
Unfortunately, that appears to be the sentiment of many who've posted in the Sonder fiasco responsibility thread (
Why did Marriott get a pass on the Sonder fiasco?).
David