Originally Posted by
InFlightJay
The Edit booking showed up immediately in my Hyatt app. The THC booking needed to be manually linked by Hyatt for it to show up. At least it's nice to know Chase is working with Hyatt to synch their bookings.
not sure the difference in platforms, but had stays booked (some canceled) at Royal Sonesta and Kimpton via THC and none showed by default in their apps (but Kimpton recognized my IHG plat status at checkin, and welcomed me as such/provided welcome amenity at check in). Have an edit booking at JW Marriott in Feb and shows up on the Marriott app. For whatever reason, the Amex bookings don’t show up in hotel accounts, but Chase seem to. YMMV, I guess?