Originally Posted by
meyden
A point to add from someone who has been through this over 15 times.
Whenever you get rebooked, especially on a connection other than the one the system initially rebooked you on, your bag tags need to be manually updated in the system. It has never happened to me automatically. I always go to the lounge or other ground staff and have them update the tags in the system.
As Plat, your expenses should be reimbursed within no more than a week. If bag hasn‘t arrived yet, buy yourself something nice that can be a necessity. Let them feel the pain.
I knew there would be trouble the second I asked to be rebooked to anything available the same night.
I did expect to at least know where the bags are once we landed in CPT.
interestingly, I got involved a person from LP team through some kind of connection I have with AF and received text message and email that bags been located and are to be shipped onto next available flight to CPT. AF locator does not work, now I also have QR locator that says bags are under tracing. LP agent told me bags are en route via DOH and will arrive today with QR flight. Funny enough, when I texted WA support about the bags, they don’t see anything other than just locating the bags…this is mess…and mess is yet to continue as I imagine AF will say QR needs to reimburse me for clothing as they lost it…QR hasn’t pick up any phone, answered any mail nor connected me to online chat. Now my fiancé demands private jet for our annual leave to CPT.