FlyerTalk Forums - View Single Post - Air France delayed baggage misdirection woes...
Old Dec 19, 2025 | 12:15 pm
  #19  
747jetter
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5 Years on Site
 
Join Date: Jan 2019
Location: BRQ & CPT
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Posts: 1,745
Looking for advice if there is anything I could do more:

Flying VIE-CDG-CPT, checked two bags under my name in Vienna.
CPT flight cancelled at CDG, rerouted with Qatar Airways a few hours later after we were supposed to be on AF direct.
Bags did not came in CPT. QR desk at CPT told me no record of me having bags and since I checked with AF, I should claim with them. AF contractor at CPT airport did not want to do anything as we came in on QR. Contacted AF via WhatsApp and created delayed baggage reference number. For me it does not work on website but it can be seen by AF workers in the system.

72 hours later, no info about the bags, only that I created claim in CPT (over WA). Plat line escalated it yesterday with a promise they will let me know more today - they did not. After reaching PSL again, all same, we are trying to locate your bags (how hard it can be at CDG?). Pretty sure they did not forward them to QR so they are not in DOH nor around T1.

Girlfriend loosing it over lost clothing, me loosing it over daily trips to Zara as we try to buy only really basic clothing that we need. And I miss my tennis rocket which finally could do decent one handed backhand (pretty sure it was always about the rocket, not about my hand).

No AirTag so I can not locate it myself.

Any idea what I can do differently, who to contact other then cashier at Zara tmrw again?
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