Maybe they got cocky and think they can do whatever they want after having been voted best airport in Europe for four years.

Which makes you wonder who voted for that. Shouldn’t be people that have to go through immigration, changing terminals, requiring lifts or escalators to change floors, wanting to transfer between flights from/to safe destinations (other than intra-Schengen), taking those buses which are laid out for city traffic but not for airports (buses are terrible to start with, but at least get some Cobuses), wanting their luggage delivered in less than 40 minutes, or going to and through the airport by car, or wanting to stop in front of terminals to drop off passengers.