Originally Posted by
Single_Flyer
So I made a huge mistake.
I tried to make my first Edit booking. When I went to pay, it said I had a $500 credit available. I assumed that this was my Edit credit ($250 twice a year) and clicked to use it on my $200 stay at the MGM Grand in Las Vegas.
I realized a week later that the Edit benefit is a credit after the stay. It turned out that my $500 travel credit as part of my sign up bonus had been applied. I canceled the reservation and a $200 travel credit was issued back to me. So I’m down $300.
I called to see if they could reissue the credit and they said it was forfeited. They are going to escalate it to see if anything can be done.
I wonder how many others have made this same mistake.
That $500 from the SUB I believe needs to be used on a single booking. I don't know the exact terms but perhaps someone else that has it can post it here.
The $250 Edit benefit is not a credit after the stay. It's a credit that applies when you prepay any hotel that is part of The Edit collection to your CSR. If you applied your travel credit from the sign up bonus to your booking then nothing got charged to your card and no $250 can be credited.
Also the $250 twice a year at anytime only starts in 2026 and would need to be used on 2 separate bookings so I doubt it will show up as a $500 credit; it will show as $250 x 2. Right now it's still only $250 for the second half a year and shows up as such, definitely not as $500.