Originally Posted by
40love
Have read about this before but still confused.
lodged RU for 2 passengers in May 2025 for Feb 2026.
4 pax on PNR.
should I have split the PNR when making the request? I have not done so - should I call and ask them to do the split?
If an Elite and have more than 2 pax on the PNR with upgrades lodged, then the upgrade robot will skip your booking should R class become available.
I have been advised by AirNZ to split off pax above 2 if I was hoping to clear ahead of time (per Elite benefits), or take my chances at T-7. If course, splitting the booking means those pax split off will lose your Elite ‘shadow’ if they don’t have their own status.