Originally Posted by
emma dog
Sorry... I'm trying to clarify.
You bought a ticket in Main or C+. You then paid for FCM. The flight was cancelled and you flew in F on another flight.
-If you were refunded for the FCM then you are not due MQD.
-However, if you were not refunded for the FCM then you are due MQD. It's a known glitch. You need to call in and open a case with an agent.
This isn't an ORC situation... ORC would be if your airline switched since miles earnings and MQD are entirely based on fare spent. This is a situation where they either owe you a refund for the FCM or they owe you the MQD.
Yes, that is the correct version of events, but my flight was delayed, not cancelled, so the change was at least somewhat voluntary. I have not received the MQD or a refund, but I also flew in the cabin I upgraded to, so I don't feel right asking for a refund since I received what I paid for and the MQD won't make a difference for me. All that mattered was the miles and they gave me significantly more miles than I requested.