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Thread: ExpertFlyer Help Desk, Information and Updates Thread
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Old Oct 15, 2025 | 1:19 pm
  #4099  
WannaTheater
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Originally Posted by WannaTheater
I have an AA ticket, but no seat assigned, on a flight that is sold out. Through the AA website, I cannot select a seat, and EF is showing all seats taken. Yesterday morning I set a seat alert for any seat. I randomly checked around 10pm last night, and there was a seat available, so I grabbed it. ... The alert is still set in EF. It never fired, and I was never notified.

While I have strongly defended EF, even in light of its slow progress with fixing issue after issue, not reliably notifying for something as simple as a seat alert is pretty poor.
Alert is still active. There is one seat for sale, and here is the current seatmap:



Still, no notification has been received.
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