I'm not sure which thread is right for this, I have a CX issued DONE4. Date changes have been no issue via whatsapp (and once by calling), though they bave been understandly swamped post dramatic weather issues. What I'm struggling with now and would love advice on (I have no CX status) is convincing the non xONEx knowledgeable person to ask someone about availability on flights which show a D9 on expertflyer with the POS set to where I started my xONEx AND moreover show as available on a dummy new booking via https://rtw.oneworld.com/rtw/choose-flight

An example of what the agent tiold me: as this will involve another airline, we see what is allocated for us. Also, ticket stocks for new booking and for rebooking are different. It matters since we only rely on the ticket stocks that are available for us to sell in to passengers.