Originally Posted by
M60_to_LGA
I got back from Canada last week and just this evening got around to finally submitting my compensation request to AC for the cancellation of one of my outbound flights, which resulted in me getting to my destination airport over 4 hours after my initially scheduled arrival time.
The flight was cancelled around 36 hours before scheduled departure, and the email I got from AC gave the reason as "a technical issue from an earlier flight which is causing the aircraft that is scheduled to operate your flight to not be available."
To me, this would seem to be eligible for compensation, no? They would have had ample time to repair or scrounge up a replacement airplane over that day and a half, I would think, given that this was not a remote outstation somewhere but YUL.
Anyway, here goes nothin'.
Following up on this post from January 2023. I just got an email this afternoon from AC saying they will be mailing me a check for the USD equivalent of CAD 400. This after they originally said I wasn't due compensation and then tried to offer me a lower amount in exchange for me dropping my complaint with the CTA.
Hopefully the check will arrive in short order and Canada Post doesn't go on strike over the next couple of weeks.