Originally Posted by
CanadianConnection33
IMHO, AC has a tonne of work to do with its customers. A major promotion would be a start.
The strike gave me the opportunity to experience the competition and I have learned the grass is truly greener elsewhere.
I write this from 4A of a Jazz flight from LGA to YYZ with poor service at the airport and onboard while I am again asking why I bother to send money to this airline.
Would much rather AC focus on improving its offering and service than initiating some promotion. I certainly feel let down by AC over the last few weeks (huge inconvenience and expense) and no promotion is going to make up for that.