Originally Posted by
tattikat2
Recently whenever I am checking on existing award booking to see if the number of points required has changed, after clicking on the "Modify Booking" button, the screen immediately tells me " Your session has timed out". " please start another booking request."
I've been getting the same error this month for some of my upcoming reservations, but not for all of them. I never figured out a pattern of what the failures had in common. These five upcoming stays involve five Marriott Bonvoy brands, two different years, two different continents, some point nights, and some paid nights.
I tried again just now. This time, I didn't get the error for any of them. Two of reservations would now still be the same cost. Three of them would cost more. So, of course, I didn't make any changes.