Originally Posted by
thomas164
OWR can enjoy priority checkin on every airline per Oneworld rules. It will not be affected by CX devaluing silver. So it’s a poor mistake from CX ground staff. The company should be made aware of this, let alone the poor attitude from the staff.
Appreciate your support. I’ve already submitted a formal complaint to CX headquarters and shared the issue on their website as well. Hopefully this gets addressed so other OWR members don’t go through the same nonsense.