Originally Posted by
zxcvbnm123987
Thanks for your comment. I did point out and show the staff the signage clearly indicating Ruby status eligibility, but despite that, they still refused to allow me to check in at the business counter. It was very frustrating and disappointing.
That’s pretty poor form.
CX uniform does not necessarily denote CX staff. Some outport ground staff wear CX uniform even though they are employed by the ground handler. The only outport staff who are definitely CX employed are the ones in ISM equivalent uniform (duty AOM). Even SP equivalent uniform can sometimes be the ground handler supervisor. Depends on the port.