Originally Posted by
Top of climb
CX standard Business Class signage includes the oneworld logo and the emerald/sapphire/ruby stack (the standard “oneworld priority” designation across the oneworld network) next to it. It is displayed on all monitors above check in desks and on placards or stands at queue entrances.
Did you try just pointing at the sign?
Thanks for your comment. I did point out and show the staff the signage clearly indicating Ruby status eligibility, but despite that, they still refused to allow me to check in at the business counter. It was very frustrating and disappointing.