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Old Aug 3, 2025 | 1:04 pm
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thijsseh
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Originally Posted by aramis78
Can I upgrade an OTA-bought Economy Flex fare online, or only through an EK agent? Or not at all?
Don't see why I shouldn't be allowed to but sometimes the rules make no sense so best ask if anyone has any bad stories.
Are you talking about upgrading using cash or miles?
Cash: I think only the OTA can do it. The problem with any TA ticket is that the airline won’t touch it.
Miles: From experience you can do it on line or via the call centre. Caveat: I haven’t used a TA for many years, so it may have changed. Call centre (or live chat) might work better than Manage My Booking.
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