Originally Posted by
Happy
I notice these days they no longer give any credit on disqualifications despite you were disqualified after more than 95% completion and already spent 19 to 15 min on the surveys. I have encountered 2 such faikures. Very dismayed.
In the past they often gave at least a partial credits. I haven’t done survey since late March till early June due to out of the country. No idea when this crappy cheating pattern started.
It's been going on for some time. They quit doing 25 cents for every one you didn't qualify for, and started giving 20 cents but only for the first 5 each day - and by that they mean 24 hours. If you got credit at 11:50pm last night and do one at 11:45 tonight - you won't get the 20 cents.
The values of the surveys have gone down significantly for us and the number of surveys that disqualify you after getting a LOT of information keeps going up. Fortunately I try to remember to take a screen shot of the survey URL and if it knocks me out after a point I don't agree with I contact them and 99% of the time they give me the credit. This past week I had 4 surveys that I finished and instead of going to the screen that tells you you were credited with X amount - it says there is an error and just stops....and in a few it says you completed the survey then never goes any further to the credit screen. As I said they have been good about giving me the credit when I send them a message.
After I send a message, they respond, then they send me a survey "How did we do?" - then they send a request to have you rate them on the BBB site (which says they are not accredited... I never do that, and it alwasy amazes me that when I do their survey, I give the customer service good marks for helping me but then blast e-rewards for being so bad - and then they want me to do a BBB rating??? I did one yesterday for the first time so I expect my account will be closed soon. Unfortunately this is the only real game in town that can help keep points/miles accounts active - so we put up with it....