"Current fare" when trying to rebook due to price decrease
I found a number of trips previously scheduled that had prices go down quite a bit when searching early this morning. Strange given the sale from the beginning of the week "extended" but I'll take what I can get.
However now you can no longer go into your flight and just "change flight" and get the lower price for that same flight time. The ability to do that is blocked by a box saying "current fare" in your flight. You now have to go through the labor intensive process of canceling your flight and re-booking it.
This airline is moving toward quite the anti-customer model, and this is an unnecessary hassle and waste of time. This was clearly an intentional change in the website design.