Originally Posted by
CdnFlier
As an aside, apparently in July the AE call centre is shifting to 5am - 3am PST hours. Much better coverage than before.
That would be incredible.
I can almost understand closing overnight.
But closing at 2100 "hub time" (YVR) is insane.
I don't know if I've ever needed to call 0300-0500 PT before, but I've definitely had serious issues while in Asia.