FlyerTalk Forums - View Single Post - FAQ : Are stay credits lost for check in after midnight ?
Old May 14, 2025 | 11:46 pm
  #85  
littlevoices
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Originally Posted by CPH-Flyer
I book stays from the night before quite often for certain destinations, I always send the hotel an email to let them know that I am coming late ie the morning after (to be specific, I reply to their pre arrival email to me).

It has never been a problem to get the correct number of night credits, and I have never been considered a no show. Two things I guess clear communication in advance, and a reasonably service minded hotel.
I agree, here is a post of mine with the exact opposite situation (the night posted though ideally I didn't want it to, but I have always been clear with hotels on my real arrival times), Marriott needs to intervene but it can be fixed if you've gotten "too many nights" credited, seems it is harder when you are missing nights: https://www.flyertalk.com/forum/37077117-post166.html

I have seen mosthotels now knowing, and doing, the "fix" to stop this problem - which is if you're checking in at say 6am, they check you in at 11pm (or earlier), so the night audit doesn't have a problem - but you need to communicate in advance so they do it. And then the invoices may align up with the right number of nights off the bat.
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