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Old May 12, 2025 | 5:20 am
  #2  
mangochico
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10 Years on Site
 
Join Date: Dec 2011
Location: London
Programs: Hilton Honors Gold, CX Asia Miles
Posts: 34
Angry
Originally Posted by joshboy2000
Flying HKG-NRT on 12.05. I asked for sparkling water but still water was served, not a major and a genuine mistake. What I am more concerned about was that the water was tap water.

I only discovered this when I tasted it and it had a strong taste (and smell) of Chlorine.

I remember Cathay always serve still water from a large bottle and never tap water. The attendant informed me it was a change in policy and she would write up my complaint.

Either I have never noticed this before or it really is a change that CX are serving tap water now?

Anyone else have similar experience or this is an isolated case?
I had a similar experience flying from HKG to LHR recently. I gave back my bottled water which was provided on my seat hoping that I will get a replacement, instead I got my old bottle back with it filled up.
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