Hi Guys,

So recently after a long flight back to Heathrow I was waiting for my suitcase and an identical Samsonite suitcase came out and I didnt note it had a priority tag which I didnt recall but thought maybe during transfer. Anyway as soon as I got home, it dawnd on me this is not my suitcase as it had a turkish tag on the bag.

I filled in a missing bag report to Turkish and explained I had someone else's bag and shared the tag number of the bag. The tag does have contact details so I was tempted to contact them but thought Turkish would suggest returning and confirming mine is with them.

This was done on Monday and all I have had from Turkish is were investigating, we will ask the airport, I sent a chaser and all they said was to describe my suitcase but not ask for the one I have to be returned.

Now I was thiking to contact the baggage agents at Heathrow and get assistance but I am unsure who does it for Turkish, my guess is its DNATA. But at heathrow Turkish operate at T2 so I am not sure the contact number since I cant locate any online. In addition I am not sure if they actually have mine or someone else has taken it, should I contact whos suitcase it actually is, they seem to be a business class passanger from the tags.

Appreciate the assistance in whats best to do