Originally Posted by Loverboy

I have the same issue but with proper Oneworld flights.

I booked on BA a BA flight LHR-DUB economy - I was not awarded elite points. I submitted a missing Avios claim through the app and it was declined twice because it did not met the “conditions”. It was operated by BA, have a boarding card with my IB number in it.

My partner was credited for the flight some 20 days ago - for me - nothing.

Two days ago I had a Business class QR flight from SOF-DOH and then First from DOH-DXB. It has not credited. My partner received EP for the first leg, for me - nothing. Our IB numbers are shown on the boarding passes.

I can’t seem to find an email to write to on the website - if I put a PNR and e-ticket different than IB it says that the ticket is not eligible for complaints…

Any advice?