FlyerTalk Forums - View Single Post - Reported changes to Marriott policy for reservation name changes
Old Apr 7, 2025 | 5:19 pm
  #13  
1200GS
10 Countries Visited
1M
100 Nights
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Join Date: Aug 2012
Location: EWR/SNA/SUN
Programs: United 1K; Marriott Ambassador
Posts: 756
Originally Posted by DallasEsq
In situations like this, it seems like the hotel could just inform the spouse that they would be charged for elite benefits (upgrades, breakfast, etc.) unless the elite guest checks in personally. I get that Marriott is trying to prevent giving out benefits when the elite guest is never on the property (and I know that happens), but situations like yours are quite common and it shouldn't be difficult for the properties to accommodate spouses and children.
I understand, and "appreciate" this, but it is a frustrating nuance. In my personal case I'm talking 2-3 hours later arrival. Usually what happens is my wife/fam arrives from home for a long weekend, and I arrive from a work trip on a later flight from another destination. Its not like they're there for days in advance. That said, I see how others could skirt the rules so I understand why they are in place.
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