Originally Posted by
ryanbriar
I was told by a BA agent a few months ago that even if you fill out the form online, you need to provide all of the same information if you end up checking in at the airport.
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That's a new one to me. I do have to fill this out every time I come back to the States, yes. And it's not easy to get the link to work. I think either the app or the email fails and I have to go to the other, etc. However, I always managed to do it and never once had to do it at the airport, including when I do have to check in at the airport. Wonder if it's another BA "efficiency" if they do that? I only go outbound with BA, but back via AA generally.