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Old Mar 25, 2025 | 7:46 pm
  #412  
njwatson32
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Join Date: Mar 2018
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Originally Posted by njwatson32
Hmm, it has been 2 weeks and the UA codeshare segment still shows up on ANA's site (see screenshot). Any ideas whether this is fine? Still looks okay on UA's website - only NH 8 displayed.
So, here's what happened. At T-7 and F5 my upgrade cleared. Reservation then showed NH8 in O, but still had the old UA7950 segment in C. I was able to select a seat in F, but online check-in wouldn't work. When I got to the airport in BKK, I primed the checkin agent with my expectation of being confirmed in first class. She made a lot of faces at my reservation, but ultimately cleaned it up and issued BPs. I compared the ticket number on the BP and it was unchanged, so I guess the unticketed UA7950 just needed to be dropped before NH's system would check me in. Airport control saves the day.

My takeaway: UA's site is too "smart" to show unticketed segments so if NH's site still shows the old segment after a UA agent does the exchange, UA still has some cleanup to do.
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