Go Back  FlyerTalk Forums >
Reload this Page >

Miles&Points

Airlines and Mileage Programs

United Airlines | MileagePlus

Using PlusPoints on NH / ANA

Using PlusPoints on NH / ANA

    Hide Wikipost
Old Sep 24, 22, 7:24 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: mongobot
Wiki Link
Upgrading on flights operated by ANA
Global Premier Upgrades on ANA-operated flights are valid for one-segment, one-cabin upgrades on any multi-cabin international flight operated by ANA and marketed by ANA or United. Upgrades are subject to availability and valid for paid, published fares only. The following ANA fare classes are eligible for Global Premier Upgrades: C, D, J, Y, B, E and G. Please see the terms and conditions below for specific eligibility rules.
Each NH/ANA segment requires an unique GPU. A a single GPU can not be used for two ANA segment nor for a connecting UA segment

Summary of Practical Advice from this thread:

* If you have bought a ticket from United (e.g., cause you want PQDs), you likely have UA codeshares of NH-operated flights. However, only NH-ticketed flights can have upgrades requested. When you have these flights, you need to call United (e.g., the 1K desk) and tell them you want to use GPUs on this itinerary. What they will do is modify your ticket so that the codeshares are replaced with the native flight numbers. This takes 10-15 minutes. You will still need to separately request the upgrades using the United GPU request form (link below) for LH/ANA flights.

* The web form will ask for information from your ticket. You will need to enter the NH flight numbers. Also it will ask for your confirmation code and can use the United-issued confirmation code (not the NH confirmation code)

* You should be able to verify in advance whether the upgrade is going to clear based on NH inventory. I class is for Y->J upgrades and O class is for J->F. These are also the business and first 'saver' award buckets, and can be estimated by doing phantom bookings of award travel for the same flights. If saver awards are showing up the classes should be available. Expertflyer and other sites can also show the availability.

* The T&Cs suggest that you cannot request upgrades until 8 weeks before the flight, but various flyertalkers have confirmed upgrades beyond the 8 week window.

* If your upgrade is not confirmed, you can keep trying before the flight. Waitlisting is now an option (for NH/ANA)

* There seems to be mixed opinion on whether O and I class inventory is put back into the system as the flight gets closer, but several have reported finding inventory show up 2-3 weeks before the flight.

Below are various T&Cs from United relevant to the applicability of fares, etc, copied from the website.

  1. Upgrades are valid only on ANA.
  2. Requests for upgrades can be made after you have purchased your ticket. Upgrades can be requested until 24 hours prior to departure. Your MileagePlus account number and password are required to complete the request.
  3. Global Premier Upgrades may not be requested when you travel on industry discount, agency discount, deeply discounted promotional tickets, award tickets using miles, or tickets purchased through sites like Priceline and Hotwire where the airline is not disclosed until after payment.
  4. ANA may impose blackout periods where upgrades are not permitted.
  5. Global Premier Upgrades may only be requested for up to four passengers per reservation.
  6. Global Premier Upgrades are deducted from your MileagePlus account automatically at time of reservation.
  7. One Global Premier Upgrade is required per person.
  8. Each individual segment requires a separate Global Premier Upgrade. For example, if you are flying on an eligible fare from Tokyo to Frankfurt to Rome, two Global Premier Upgrades are required.
  9. Double upgrades from Economy to First are not permitted on three-cabin aircraft.
  10. Standby and waitlisting is not permitted. Waitlisting is now an option (for NH/ANA)
  11. An upgrade may be confirmed within eight weeks of departure, if a seat is available.
  12. Mileage accrual is based on the original ticketed booking class, not the upgraded class of service.
  13. Requests for seat assignments, special meals and amenities should be made directly with the operating carrier.
  14. If you wish to make changes or cancel your Global Premier Upgrade request, please contact ANA.
  15. If an ANA segment of your itinerary is canceled, the upgrade request for that segment will also be automatically canceled. The Global Premier Upgrade will be automatically redeposited 24 to 48 hours after the cancellation.
  16. Global Premier Upgrade awards are not available through general selling agents.
How to request

Once the ticket has been issued, requests can be made online through the Global Premier Upgrade on ANA or Lufthansa request page. You can make upgrade requests for ANA-operated flights beginning eight weeks before departure until up to 24 hours before departure. You can make upgrade requests for Lufthansa-operated flights beginning 331 days before departure until up to 10 hours before departure.

You may request Global Premier Upgrades for up to four people traveling on the same reservation. You will need one Global Premier Upgrade for each traveler. (If the reservation has more than four travelers, you will need to call ANA or Lufthansa.) You do not need to be traveling with the passengers to request the upgrades and you can request upgrades for travelers with a different last name than yours. While you can only request upgrades for one segment at a time, you may upgrade more than one eligible segment on the itinerary.

If upgrade space is available at the time of the request and the requester chooses to confirm the upgrade, United will automatically deduct Global Premier Upgrades from the requester's MileagePlus account.

How to request for codeshare flights

If you are traveling on an ANA- or Lufthansa-operated codeshare flight with a United flight number, upgrades may be available and can be requested by calling 1-800-UNITED-1 (1-800-864-8331) within the U.S. and Canada, elsewhere call your local United Customer Contact Center.
Print Wikipost

Old Nov 23, 22, 10:27 pm
  #391  
 
Join Date: Jul 2004
Posts: 39
Wondering if gate upgrade with ANA miles require switching to the flight to ANA's mileage program?
OCedHrt is offline  
Old Nov 23, 22, 11:34 pm
  #392  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 61,357
Originally Posted by OCedHrt View Post
Wondering if gate upgrade with ANA miles require switching to the flight to ANA's mileage program?
Do you have PlusPoints applied? Trying to understand why post here? vs ANA forum.
WineCountryUA is offline  
Old Nov 24, 22, 7:01 am
  #393  
 
Join Date: Dec 2015
Location: Hong Kong
Programs: UA Plat
Posts: 13
Some places on the internet say ANA rules out the 777-300 and the 787 from *a upgrades, so pretty much can only upgrade on little domestic routes. I fly HKG<>HND/NRT all the time and have never been successful using plus points or miles to upgrade an ANA leg.

Why not ANA form, it's very specific to partner airline and United, ANA and Lufthansa have a bit of a tighter bond than the other *A carriers. Also, ANA's own website for upgrade requests is filled with broken links or is in really choppy english if at all

Not hating on ANA, I love flying them even in economy, wonderful airline, amazing FAs
AlwaysEnRoute is offline  
Old Nov 24, 22, 7:23 am
  #394  
FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike...
Programs: CO, NW, & UA forum moderator emeritus
Posts: 33,115
Originally Posted by AlwaysEnRoute View Post
Some places on the internet say ANA rules out the 777-300 and the 787 from *a upgrades, so pretty much can only upgrade on little domestic routes. I fly HKG<>HND/NRT all the time and have never been successful using plus points or miles to upgrade an ANA leg.

Why not ANA form, it's very specific to partner airline and United, ANA and Lufthansa have a bit of a tighter bond than the other *A carriers. Also, ANA's own website for upgrade requests is filled with broken links or is in really choppy english if at all

Not hating on ANA, I love flying them even in economy, wonderful airline, amazing FAs
I concur but will point out that we recently upgraded NH 835 / 836 (NRT-CGK-NRT on a 787) with UA PlusPoints. We could not get the *A mileage upgrade tool to w😧rk. It quoted a number of miles but we could not apply them.

Last edited by Xyzzy; Nov 24, 22 at 8:49 am
Xyzzy is offline  
Old Nov 24, 22, 11:07 am
  #395  
 
Join Date: Jan 2020
Location: Sonoma, CA
Programs: United 1K UA, MM *G for life
Posts: 12
Originally Posted by Xyzzy View Post
I concur but will point out that we recently upgraded NH 835 / 836 (NRT-CGK-NRT on a 787) with UA PlusPoints. We could not get the *A mileage upgrade tool to w😧rk. It quoted a number of miles but we could not apply them.
It also looks like I have cleared to Business on NH 835 NRT-CGK with UA PlusPoints. But my segment SFO-NRT is still waitlisted. That would be pretty frustrating if they block upgrades for *A on certain aircraft.
Xyzzy likes this.
Fine Wine is offline  
Old Nov 24, 22, 12:58 pm
  #396  
FlyerTalk Evangelist
 
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 28,605
Originally Posted by Fine Wine View Post
It also looks like I have cleared to Business on NH 835 NRT-CGK with UA PlusPoints. But my segment SFO-NRT is still waitlisted. That would be pretty frustrating if they block upgrades for *A on certain aircraft.
they do not ... it is an urban myth.
cfischer is offline  
Old Nov 24, 22, 7:51 pm
  #397  
FlyerTalk Evangelist
 
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Gold, Marriott Titanium. Life: UA 550K mi., United & Admirals Clubs, Marr. Gold
Posts: 12,645
Originally Posted by Fine Wine (Post # 390) View Post
Priority using Plus Points or Miles?
Anyone know if there is priority for an upgrade clearing whether using miles or plus points on ANA metal?
Miles and Plus Points have the same priority.
SPN Lifer is offline  
Old Nov 24, 22, 9:44 pm
  #398  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 61,357
Originally Posted by SPN Lifer View Post
Miles and Plus Points have the same priority.
While true for UA, do we know that for ANA operated flights?
That question is probably more appropriate for ANA forum.
SPN Lifer likes this.
WineCountryUA is offline  

Thread Tools
Search this Thread